August 3, 2005
In this Issue:
We are quite accustomed to our clients calling us from the edge of insanity immediately before a filing is due. Still, imagine our surprise when we received a tech support email from the other end of the world! Committee treasurer Jim Parsons, was on a trip in China as he was preparing his FEC report.
Thankfully, the internet works the same no matter where you are in the world, as long as you have an internet connection to start with.
So when Jim emailed us about a problem with his July Quarterly FEC filing, the biggest problem we ran into was the immense time-zone difference. Luckily, Jim contacted us with plenty of time to spare, and we were able to help him get his report filed well before it was due, with no telephone support whatsoever!
While this was a really cool experience for our support team, you don't have to be in China to get extra special customer support. All we ask is that you tell us everything you know about your problem, so we can pick up where you left off and get you back on track. We are here to help - we promise!
Itís a rare occasion that we donít label something in the database. Usually we try to give you a definitive label so there are no questions about what a button does in the system. This is one of those occasions when the label would be much larger than the button.
You may have noticed these tiny, little buttons.
They appear in the Query Details area of the Custom Report Generator after you have built your query in the Custom Report Generator and clicked the Add to Query button.
Theyíre called radio buttons because about a million years ago in old car radios, you pushed one button, the dial moved. When you pushed another, the first choice was dropped and the dial moved again. (I only remember this because my dadís truck only had AM radio and it was torture to drive with him).
When you click one of our radio buttons, that piece of the query will populate in the Query Builder (when you click another radio button, the first one will disappear and be replaced by the piece you just clicked). This can be helpful in two ways:
Hopefully this has helped you figure out a better way to correct your reports, or build more complex reports. Either way, maybe this has solved the mystery of those little buttons. In the meantime, if you have an idea on a simple label for this area, feel free to pass it along to us!
While some politicos still cling doggedly to their well-loved clipboards and
broken pencils, those items deserve a more appropriate interment in the Museum
of Campaigns Past. Today, you simply must use a database system. It
is the lifeblood of your campaign, the one place (ideally) where you will plan
events, track fundraising, catalog volunteers, and manage your budget.
Focus On is our new series of email tutorials. We will show you a few overlooked features in our system. We encourage you to print this document and keep it next to your computer, to follow along easily through the lesson.
In this edition, we guide you through all the steps for ongoing databasse maintenance - and no, you don't need to be a programmer to effectively maintain your data.
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