October 6, 2005

  In this Issue:

  1. Introducing our new Software Development Director
  2. Brand New Servers!
  3. Hot Tip: Make us a Trusted Site
  4. CampaignGuide: Reputation Management
  5. Focus On: Custom Report Generator

    A message from Jeremy Taylor, our new Software Development Director

    Dear Friend,

    Recently, Ben Katz invited me to lead the ongoing development and refinement of the CompleteCampaigns software suite.

    I had the pleasure of working with Ben five years ago on the original development of his revolutionary model of web-based finance management, and so I was already familiar with his commitment to his product and to his clients. The two of us met at the CompleteCampaigns headquarters on a Saturday morning in late July and toured the BackOffice software, as well as SiteBuilder and VoterManager.

    I had not seen these campaign tools since 2001, and I was immediately struck by the evolution of these products in the last four years. Ben’s early vision of helping campaigns with their reporting requirements has amounted to a world class software product, both stable and feature-rich. The “client-driven” model of software development has afforded CompleteCampaigns an ingenious set of tools and a pace of development that is hard to match in any industry.

    I was looking at the opportunity of a lifetime. Not only am I involved in an industry that facilitates our American political process, but I have the support and resources to continually refine the best product available for campaign management. CompleteCampaigns is already an organization that is measured as the industry leader, but we are committed to never being satisfied with merely being at the top.

    In my short time with so far, I've seen how the software has improved over the past few years. What Ben says really is true - our clients generate great ideas that add valuable features to the software. I've worked directly with several clients, and am looking forward to meeting or speaking with more of you.

    - Jeremy Taylor

    Jeremy Taylor has an accomplished history of developing enterprise level web-based software solutions. Recently he served as Director of Technology for OnCall Interactive in Chicago, where he led the development of web-based systems for Verizon, McDonald’s Corporation, and GVA Worldwide. Mr. Taylor is one of the initial developers of the CompleteCampaigns BackOffice product.

    Brand New Servers!

    We are pleased to announce that because of our incredible recent growth, we've added another web server! This should help to ensure the same fast and stable environment you've come to know and love - for all of our current and future clients - as far as the eye can see.

    What does this mean to you? When you log in to your database, you may notice that the web address is or rather than plain old Or you may notice absolutely nothing different. The behind-the-scenes difference is that our servers will be balancing traffic between the two machines to ensure you the speediest service around.

    Our clients are our richest resource, and is committed to investing in and taking care of that resource. Thanks for letting us serve you!

    Hot Tip – Make us a Trusted Site

    Many problems with non-generating reports due to pop-up blockers might be avoided if you make a trusted site. With our new servers, everyone should run through these steps (even if it has been done in the past) to add the new addresses.

    How to make us a trusted site:

    1. On the Internet Explorer Tools menu, click Internet Options.

    2. Click the Security tab, and then click the security zone Trusted Sites.

    3. Click the Sites button. (See image at right.)

    4. In the Add this Web Site to the Zone box, type:

    5. Click the Add button.

    6. In the Add this Web site to the zone box, type:

    7. Click the Add button.

    8. In the Add this Web site to the zone box, type:

    9. Click the Add button.

    10. Click OK twice.

    Now is a trusted site!

    Reputation Management by Bill Patterson

    The Newest in Public Relations

    Success does not happen overnight but failure often does.  Critical moments for business and other organizations will never go away, thus the effort to control negative situations continues to become more sophisticated.  “Reputation management” is the newest buzz phrase in the public relations field and for those of us long involved in crisis management, this new phrase seems likely to stick.

    In fact, among those who maintain a practice in crisis management, it appears that what we have been doing all along is really reputation management.  The reason for this new and more intensive focus is simple: A good image is a terrible thing to lose!  It has been said that 30 years of hard work can be destroyed in just 30 seconds.  And while that might seem melodramatic, don’t try soft-selling its meaning to Enron, Andersen or Exxon, just to name a few.

    Read more in's CampaignGuide.

    Focus On: Custom Report Generator

    Focus On is our new series of email tutorials. We will show you a few overlooked features in our system. We encourage you to print this document and keep it next to your computer, to follow along easily through the lesson.

    In this edition, we show you the ins and outs of the Custom Report Generator - construct queries and design reports like a pro!

    Click here to download the PDF document.

    As always, if you have questions about what you've read in our Focus On, you are encouraged to call us and get additional training. Our support staff is always happy to provide you with the information you need.


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    San Diego, CA 92102



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